Monday, July 25, 2011

Oh God! Not Another Learning Experience!

One thing about this month, it's been educational. I'm learning about scanning internet domains, WordPress and several other things and I'm learning it the hard way.

The latest volley of folly concerns registering domains and setting up web pages and blogs. It's been a long, hard slog.

Right now I'm trying to deal with three domains I originally registered with JumpDomain. If you've never heard of JumpDomain consider yourself lucky. It was a shoestring operation in the midwest that outgrew its one-man operating style about 10 years ago. They kept adding customers but they didn't grow their staff. As a result their support and management operations were abysmal. You could never get emails returned -- and I mean never! -- and they never answered their phone. As long as you didn't need to contact them they were okay service-wise, but Jeez Louise! If you needed to talk to someone you were out of luck.

Due to a peculiarity in their billing system, I couldn't use their regular procedure to transfer these domains. I needed to talk to someone but of course I never could.
Since the domains were merely parked I didn't worry about it too much. The only domain I really cared about was thekeep.com because it was intended as my web site for my fiction.

Then JumpDomain went out of business in early 2010. Now there was a whole new complication in trying to get those domains back to host on GoDaddy, my current preferred ISP.

It turns out that JumpDomain was reselling domains from a company call Enom, which still existed. The domains had reverted to them and so I got to start the process over again. So I emailed Enom to try to get something going. At least I got a prompt response from them. So we'll see.

This is on top of stuff with scanning, WordPress, and getting various domains set up to my satisfaction. Very educational, but not soothing.

12 comments:

Jennifer Lu said...

wow, that's crazy. I'm glad I married my tech support. He has to return my calls. :)

Rick Cook said...

You're a wise woman, Jennifer

Allen said...

Hi,

I updated your Wikipedia page a bit relative to what you have been doing (I hope my changes were accurate...): http://en.wikipedia.org/wiki/Rick_Cook

I was looking to see what you were writing these days (I really enjoyed your Wiz Zumwalt series!) and thought others may find the updated info helpful as the Wikipedia link is the first one to come up when someone google's you :-)

Anyway, you may want to get that page updated (I can help if you need any) and if I did munge anything on it, let me know and I will happily correct it.

Hope you continue feeling better and best of luck with your computer challenges.

Allen

Allen said...

Hi,

I updated your Wikipedia page a bit relative to what you have been doing (I hope my changes were accurate...): http://en.wikipedia.org/wiki/Rick_Cook

I was looking to see what you were writing these days (I really enjoyed your Wiz Zumwalt series!) and thought others may find the updated info helpful as the Wikipedia link is the first one to come up when someone google's you :-)

Anyway, you may want to get that page updated (I can help if you need any) and if I did munge anything on it, let me know and I will happily correct it.

Hope you continue feeling better and best of luck with your computer challenges.

Allen

Allen said...

Hi,

Looks like they reverted everything I wrote on wikipedia when I tried to link to your blog here and update folks about your latest Kindle book. Sorry about that... Could be that they would accept certain material from you if you are interested in getting it updated.

Best of luck,
Allen

Anonymous said...

If Wiz Zumwalt wanted to OCR stuff, he would probably use ABBYY FineReader. Not the friendliest bit of software (it was written by a Moscow-based software house) but it's powerful and accurate. You can even OCR text that is on your computer screen - a fast way of snarfing a brief item you have found when browsing.

You can download a 15-day trial version from their website.

Doug Richardson

Anonymous said...

Do you ever do Conventions? I'd like to see about getting the Wiz Biz books signed. Its one of my favorite series.

I was disappointed to learn you aren't able to write anymore of the Wiz Biz books.

I hope things are going well.

Eben

Laurie Cameron said...

I love your book "Shift Happens" and want to share it with my co-author. She has a Nook. Is there any way I can get a copy into her hands that she can read?

Jamey Gibson said...

Sir Cook, not sure how else to get in touch with you so I'm hoping this comment generates an email or something, even though it isn't on-topic for your post here.

Anyway, I loved the Wizardry series and was really sorry to hear that you'd had to stop writing fiction. I just stumbled across your Capitalized google site last week and cheered, started reading it and noticed that the link to chapter 5 is broken. The page is still there, I found it after a little poking around/guesswork, but the link itself seems to point to sites.google.com/

I liked where you were going with Capitalized, rampant VCism and such. It would been funny to see what other stories might have been inspired by the later events in software dev, Wizardry Downsized, Wizardry Restructured, Wizardry Outsourced, etc. :P

Shari mahon said...

Hi Rick--Is there any chance of the rest of your books being published in digital format?

Roslyn Maxwell said...

Hi Thanks for putting your unfinished book online. It's good to get an idea of how the series is supposed to turn out.
But chapter 5 get's redirected to an empty page. Is there any chance of having the link fixed?

Also, has anyone suggested Julia Cameron's book, The Artist's Way, which is all about tapping into your creativity effortlessly, and without the stress. Might be of some help if you want to get beck into fiction.

Anonymous said...

There are days when I wonder if Rick is alive... and then I see nothing happening on the blog. :\ Wikipedia at least doesn't believe you're dead yet :)